TITLE

CRM Pitches a Help-Desk Tent

AUTHOR(S)
Britt, Phillip
PUB. DATE
May 2006
SOURCE
CRM Magazine;May2006, Vol. 10 Issue 5, p42
SOURCE TYPE
Trade Publication
DOC. TYPE
Article
ABSTRACT
Looks at the impact of the installation of FootPrints help desk application on Kampgrounds of America (KOA) Inc., a system of franchised and company-owned campgrounds in North America. Features of FootPrints; Information on how the company's information system department uses the system; Significance of the application for KOA executives.
ACCESSION #
20714362

 

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