Consumers generally satisfied with their wireless carrier

April 2006
RCR Wireless News;4/10/2006, Vol. 25 Issue 15, p34
Trade Publication
The article provides information on a survey by consumer and retail information company NPD Group regarding wireless operators. Based on data from February 2006, about 67 percent of wireless customers are either "completely" or "very" satisfied with their carriers. Most of the unhappy customers who do plan to swap carriers say they likely will go to Verizon Wireless. NPD also examined the area of data services. The firm found that TMobile USA Inc. leads the pack in text messaging, with the highest percentage of customers.


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