TITLE

Managing Your Instant Messaging Frontier

AUTHOR(S)
Strom, David
PUB. DATE
April 2006
SOURCE
Business Communications Review;Apr2006, Vol. 36 Issue 4, p62
SOURCE TYPE
Trade Publication
DOC. TYPE
Article
ABSTRACT
The article reports on the management of instant messaging (IM). Instant messaging has become the next battleground for enterprise Information Technology (IT) managers. Not only teenagers are using this, but also corporate IT staff. They are actually building applications that take advantage of the real-time presence detection features of IM. Companies found out that it is IM that ties their staffs together and binds distributed project teams. They also found IM to be more appropriate than electronic mail inbox as a way to replace phone tag. INSET: How To Select Your IM Security Product.
ACCESSION #
20498954

 

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