TITLE

J.D. Power refocuses its annual customer survey

AUTHOR(S)
Harris, Donna
PUB. DATE
July 1999
SOURCE
Automotive News;7/5/1999, Vol. 73 Issue 5827, p20
SOURCE TYPE
Trade Publication
DOC. TYPE
Article
ABSTRACT
Reports on J.D. Power and Associates' revision of its Customer Satisfaction Index Study survey of car dealer customers. Details of the study's revisions.
ACCESSION #
2044941

 

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