TITLE

INDUSTRY OVERVIEW: Retail Training

AUTHOR(S)
Sussman, Dan
PUB. DATE
April 2006
SOURCE
T+D;Apr2006, Vol. 60 Issue 4, p52
SOURCE TYPE
Periodical
DOC. TYPE
Article
ABSTRACT
The article focuses on the outlook of retail salespeople and store managers' training in the U.S. There are three general classes of retail staff training including operational, client service, and leadership. However, the type of training a company provides to its personnel depends on the nature of its business. If retail training can only be carried through, it can improve a company's revenue, boost production, and motivates workers. This learning process will result to customers' satisfaction and enhance employees' core competencies.
ACCESSION #
20416313

 

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