Bailor, Coreen
April 2006
CRM Magazine;Apr2006, Vol. 10 Issue 4, p42
Trade Publication
Provides information on Ulta Salon, Cosmetics & Fragrance, recipient of the 2006 Service Elite Awards for the hosted contact center services category. Services offered by the company; Implementation of Echopass' Call Center On-Demand service by Ulta Salon; Reasons behind a decrease in inbound calls received by the company.


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