TITLE

WORKFORCE OPTIMIZATION

AUTHOR(S)
Bailor, Coreen
PUB. DATE
April 2006
SOURCE
CRM Magazine;Apr2006, Vol. 10 Issue 4, p29
SOURCE TYPE
Trade Publication
DOC. TYPE
Article
ABSTRACT
Features several companies that offer workforce optimization (WFO) services. Company acquired by Verint Systems; Applications of the Impact 360 WFO solution launched by Witness Systems; Reputation of IEX for company direction. INSET: One to Watch.
ACCESSION #
20399648

 

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