TITLE

COMPUTER TELEPHONY INTEGRATION

AUTHOR(S)
Lager, Marshall
PUB. DATE
April 2006
SOURCE
CRM Magazine;Apr2006, Vol. 10 Issue 4, p26
SOURCE TYPE
Trade Publication
DOC. TYPE
Article
ABSTRACT
Features several companies that offer computer telephony integration services. Market share performance of Avaya; Reputation of Cisco Systems for customer satisfaction; Partnership of Genesys Telecommunications Laboratories with Microsoft. INSET: One to Watch.
ACCESSION #
20399645

 

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