Hard line on staff rules increases retention rate

Alexis, Jennifer
December 2005
FoodService Director;12/15/2005, Vol. 18 Issue 12, p16
Trade Publication
The article provides information on the approach of the food and nutrition department of Intermountain Health Care System's Urban Central Region in Salt Lake Valley, Utah, to increase its employee retention rate. The food service operator implements a system which demands a greater degree of employee accountability and more clearly defines the rules of employment while offering the staff more support and more opportunities to grow professionally and take on added responsibilities.


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