Making Connections

March 2006
FoodService Director;3/15/2006, Vol. 19 Issue 3, p18
Trade Publication
This article reports that customer connections are top goals for food service contractors, according to the annual Contractor Industry Census Report of "FoodService Director" as of March 2006. According to Dick Macedonia, president and CEO of Sodexho, it is the little things that make a big difference. In some locations, going the extra mile often means adapting to customers' comings and goings, even if that means incurring extra costs.


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