TITLE

CA'S SERVICE MANAGEMENT SOLUTIONS LEAD IN LARGE ENTERPRISES

PUB. DATE
March 2006
SOURCE
Caribbean Business;3/9/2006, Vol. 34 Issue 9, p35
SOURCE TYPE
Periodical
DOC. TYPE
Article
ABSTRACT
The article reports that Computer Associates International Inc. received high scores for its product vision and market presence in the service management market based on a study conducted by Forrester Researcher Inc. In addition, its Unicenter Service Desk r11 received high scores for its incident management, incident resolution and configuration management capabilities.
ACCESSION #
20081471

 

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