Beasty, Colin
March 2006
CRM Magazine;Mar2006, Vol. 10 Issue 3, p14
Trade Publication
Discusses the importance of backing data up and developing contingency plans. Benefits of backing data up for Richard Gray's Power Company, a provider of power line conditioners based in New Orleans, Louisiana before Hurricane Katrina hit the state; Outcome of an outage of the on-demand services of Salesforce.com; Actions than a business can take to limit the damage of a data outage.


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