If You Don't Build It, They Will Go

Fest, Glen
February 2006
Bank Technology News;Feb2006, Vol. 19 Issue 2, p30
Trade Publication
The article reports on LaSalle Bank's experience with improving cash management which began in 2003, when service provision audits uncovered how the bank's clients were constructing cash forecasts through Microsoft Excel. Subsequent product strategy meetings pointed out the need to develop a cash management forecast tool that uses Excel, but is embedded in the cashflow delivery tool so the information is guaranteed. The solution saved LaSalle the cumbersome build-out of the forecast feature through a new treasury workstation or portal functionality, as was being considered.


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