A VOIP Application Planning Framework

Parker, Marty
March 2006
Business Communications Review;Mar2006, Vol. 36 Issue 3, p18
Trade Publication
The article provides guidelines of application planning of voice over Internet protocol (VOIP) to help in improving business results. The essential components of the project plans consists of the process of voice messaging systems, identifying customers and users, quantifying the analysis, creating new business process improvements, and constructing the VOIP messaging choices and solutions. The guidelines will help in determining the requirements for VOIP messaging and will lead to improving the performance of the business enterprise.


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