"Reads" or "Needs"? The U.K. Debate on the Future of Public Libraries

Pateman, John
December 2005
Feliciter;2005, Vol. 51 Issue 6, p268
The article looks at media and professional debate about the transformation of public libraries into needs-based services in Great Britain. A needs-based library service involves the whole community in the planning, design, delivery and assessment of library services. The four pillars of a needs-based library service are strategy, structure, systems and culture. The author concludes that developing a needs-based library service is about transformation rather than modernization.


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