TITLE

Flying high

AUTHOR(S)
Henderson, Hugh
PUB. DATE
January 1998
SOURCE
Manager: British Journal of Administrative Management;Jan/Feb98, Issue 8, p10
SOURCE TYPE
Academic Journal
DOC. TYPE
Article
ABSTRACT
Examines how the British Royal Air Force can successfully adopt the present business emphasis on customer focus and total quality. Commitment to change needs to be shared by all; Importance of communications in business relations; Adoption of ISO 9000 standards.
ACCESSION #
197131

 

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