Avaya Lands VoIP Call Center, Network Contracts

October 2005
TelecomWeb News Digest;10/5/2005, p2
Trade Publication
The article reports that Avaya has landed voice-over-Internet Protocol (IP) contracts with Allstate Insurance and ABN AMRO for call-center systems and global networking systems. The purpose of the Customer Interaction Suite software is described. The use of IP telephony services in business enterprises is also addressed.


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