Lager, Marshall
January 2006
CRM Magazine;Jan2006, Vol. 10 Issue 1, p28
Trade Publication
The article talks about identity theft and security of data concerning customers. Companies are advised not to ask information they already have because customers get suspicious when asked for information that should already be on file. Some companies are utilizing data warehousing as one solution to information security problems. Some of the places where customer data needs to have safeguards, include database security and access control.


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