Myron, David
January 2006
CRM Magazine;Jan2006, Vol. 10 Issue 1, p11
Trade Publication
The article reports on the release of the Microsoft Dynamics CRM 3.0 customer relationship management software by Microsoft Corp. The software features upgrades, such as a marketing functionality. According to Sandy Clifford, director of market technology and information technology at United Way Inc., the software helps them to keep track of more of the interactions they're having with donors and constituents. The software has become available in Professional and Small Business Editions.


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