The Bitter Taste of Offshoring

Beasty, Colin
January 2006
CRM Magazine;Jan2006, Vol. 10 Issue 1, p11
Trade Publication
The article discusses outsourcing practices of European companies. Europe avoids many of the cultural and communication barriers inherent to outsourcing to a place like India by having near-shore options, which also allow them to manage the outsourcing operation than offshoring. They take a hands-on approach to manage their outsourcing operations. European companies take advantage of Central and Eastern Europe's low prices, diversified population and technically trained college students.


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