Strategy 101

Kaplan, Joseph S.
October 2005
Leadership Excellence Essentials;Oct2005, Vol. 22 Issue 10, p18
The article discusses the three steps that senior managers should consider to make a real difference with their communications. First, prioritize communication as a core leadership competency and assess capability and needs. Then, commit to regular follow-up. People will be more satisfied, engaged and productive when these steps are followed.


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