Screening and Selection

Gladwell, Malcolm
October 2005
Leadership Excellence Essentials;Oct2005, Vol. 22 Issue 10, p4
This article illustrates how bias blocks sound judgment about people in leadership positions. In a study of alleged racism at the NYPD, it was discovered that police officers, as individuals, are not prejudiced. But when officers get in groups they do dumb things. So this heightened emotional state impairs their judgment. Managers who are charged with making wise and unbiased decisions about people need to change the structure and context of decisions.


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