TITLE

Screening and Selection

AUTHOR(S)
Gladwell, Malcolm
PUB. DATE
October 2005
SOURCE
Leadership Excellence Essentials;Oct2005, Vol. 22 Issue 10, p4
SOURCE TYPE
Periodical
DOC. TYPE
Article
ABSTRACT
This article illustrates how bias blocks sound judgment about people in leadership positions. In a study of alleged racism at the NYPD, it was discovered that police officers, as individuals, are not prejudiced. But when officers get in groups they do dumb things. So this heightened emotional state impairs their judgment. Managers who are charged with making wise and unbiased decisions about people need to change the structure and context of decisions.
ACCESSION #
19496917

 

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