Worst and Best of Times in Los Angeles

Neel, K. C.
January 2006
Multichannel News;1/23/2006, Vol. 27 Issue 4, p32
The article focuses on the corporate turnaround efforts of Adelphia Communications Corp. in Los Angeles, California since 2002. Members of the board Ron Cooper and Bill Schleyer ensure the shareholders that the company has the resources to turnaround the system following the allegations of fraud against the Rigas family. Adelphia senior vice president Lee Perron had advocated customer service a top priority. Customer complaints against Adelphia declined as a result of reorganization.


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