Overcoming staff turnover

Levin, Roger P.
September 2005
Proofs;Sep2005, Vol. 88 Issue 4, p62
Trade Publication
The article offers tips on customer service that will help strengthen the relationships of sales representatives with dental practices and teams that experience staff turnover. Conversation about the personal lives of team members is important in starting the sales talk. Provision of food contributes to the representative-client relationship.


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