Solovy, Alden
December 2005
H&HN: Hospitals & Health Networks;Dec2005, Vol. 79 Issue 12, p34
Trade Publication
This article stresses that hospitals that provide objective consumer information will become the most trusted organizations in health care. The three things that happen whenever a new form of data analysis hits health care are presented. Reporting quality metrics will give way to evaluation and interpretation. As with other industries, consumers will behave differently. There is, in reality, no monolithic new consumer.


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