TITLE

Self-Service Gets Graphic

AUTHOR(S)
Bailor, Coreen
PUB. DATE
December 2005
SOURCE
CRM Magazine;Dec2005, Vol. 9 Issue 12, p40
SOURCE TYPE
Trade Publication
DOC. TYPE
Article
ABSTRACT
The article details the implementation of Enterprise Edition customer relationship management (CRM) software from Parature at ATI Technologies. The CRM solution was selected by ATI because of the system's configurability. The solution helps ATI efficiently manage much of its workflow, improve automation and customer response rates.
ACCESSION #
19243495

 

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