Lager, Marshall
December 2005
CRM Magazine;Dec2005, Vol. 9 Issue 12, p17
Trade Publication
The article considers the competition created as a result of Oracle's acquisition of Siebel Systems, PeopleSoft and J.D. Edwards. Customers who bought their products from these companies are in a quandary over Oracle's decision to integrate disparate software products following the acquisition. Already, competitors like SAP, Onyx Software, Salesboom.com, Salesforce.com are offering alternative customer relationship software products to lure these customers.


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