TITLE

Continuous Case Management of a German Statutory Health Insurance

AUTHOR(S)
Hecke, Torsten L.; Erzberger, Melanie
PUB. DATE
September 2005
SOURCE
Health Care Financing Review;Fall2005, Vol. 27 Issue 1, p59
SOURCE TYPE
Academic Journal
DOC. TYPE
Article
ABSTRACT
To support insured patients, especially those with chronic illnesses or disabilities, the German statutory health insurance Techniker Krankenkasse (TK) offers continuous case management (CCM) under a rehabilitation advisory program serving more than 150,000 insurees each year. Rehabilitation advisors provide individual counseling, generally by telephone. They inform patients about treatment and rehabilitation options, about health care providers, and about other TK services. In a key feature, the model coordinates care across different health care sectors. Through the CCM approach, TK not only assures the best possible care for its insurees, but also safeguards its long-term financial sustainability.
ACCESSION #
19141213

 

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