Light Fires for New Hires

Lang, Joan
November 2005
FoodService Director;11/15/2005, Vol. 18 Issue 11, p46
Trade Publication
This article provides information on Passport, an employee orientation program of Compass Group that makes concerted use of ongoing research into what both associates and managers need and expect from training and development activities. The program is divided into 10 modules that go way beyond basic job training. These modules combine on-site and Web site-based components that allow both the trainee and management to adapt the training experience to circumstances, including the new employee's experience level and the amount of time available. The program also allows the company to track the orientation process, to see who is completing it, and how the process is going.


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