TITLE

Working with angry people

AUTHOR(S)
Adkins, Ben
PUB. DATE
October 2005
SOURCE
Fort Worth Business Press;10/24/2005, Vol. 18 Issue 43, p31
SOURCE TYPE
Periodical
DOC. TYPE
Article
ABSTRACT
Offers tips on dealing with angry people. Advice on listening; Expression of apology; Duration of break from the situation.
ACCESSION #
18859953

 

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