TITLE

Midmarket Suite CRM

AUTHOR(S)
Bailor, Coreen
PUB. DATE
October 2005
SOURCE
CRM Magazine;Oct2005, Vol. 9 Issue 10, p36
SOURCE TYPE
Trade Publication
DOC. TYPE
Article
ABSTRACT
Presents vendors in the mid market suit customer relationship management (CRM) sector in the U.S., which received the 2005 Market Leader awards. Strategies used by CRM vendors in the sector; Functionality and customer satisfaction scores for PeopleSoft; Assessment of the RightNow CRM 7.0 software from RightNow technologies. INSET: ONES TO WATCH.
ACCESSION #
18605254

 

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