Midmarket Suite CRM

Bailor, Coreen
October 2005
CRM Magazine;Oct2005, Vol. 9 Issue 10, p36
Trade Publication
Presents vendors in the mid market suit customer relationship management (CRM) sector in the U.S., which received the 2005 Market Leader awards. Strategies used by CRM vendors in the sector; Functionality and customer satisfaction scores for PeopleSoft; Assessment of the RightNow CRM 7.0 software from RightNow technologies. INSET: ONES TO WATCH.


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