Back to Double-Digit Growth

Myron, David
October 2005
CRM Magazine;Oct2005, Vol. 9 Issue 10, p12
Trade Publication
Highlights the growth of the customer relationship management (CRM) software market in the U.S., based on an AMR Research report in 2004. Key factor that contributed to the growth; Costs of enterprises-class applications; Criterion used in the CRM Market Leader selection formula.


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