Oral Communications in Industry

Diller, N. Richard
September 1954
Today's Speech;Sep1954, Vol. 2 Issue 3, p23
Academic Journal
This article focuses on the issues related to communication in the industrial setting and on the importance of oral communications in the industry. With the evolution of industry from the small craftsman shop to the sprawling colossus of the present day, many changes came about. The one which shall be of most concern to the workers is the loss of contact with other members of the organization which developed because of the vastness of many industries and because of the physical and organizational layout. Men of top authority and responsibility were removed from the scene of the productive activity. Little chance for personal contact with groups of workers developed. Communication became more and more a matter of directive or bulletin. With this loss of contact came unrest and misunderstanding.


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