Virtela monitors, manages customer-owned devices

Greene, Tim
October 2005
Network World;10/10/2005, Vol. 22 Issue 40, p46
Trade Publication
This article describes the Remote Monitoring & Management (RMM), a service for monitoring and managing customer-owned networking gear, from Virtela. The service covers local area network (LAN), wireless LAN and wide area network gear, security equipment, voice over Internet protocol devices and servers. Under RMM, customers choose what devices they need help with and turn over monitoring, management or both to Virtela. This provides a potentially large savings by reducing staffing needs. RMM is an outgrowth of Virtela's managed service offerings in which it supplies the hardware it manages, and uses the same network operations and security centers as the other service.


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