Preventing Buyer's Remorse With IP-Telephony

Epps, Darrell
October 2005
Business Communications Review;Oct2005, Vol. 35 Issue 10, p42
Trade Publication
The article presents information on IP telephony solutions. Considering the many benefits provided by voice over IP, most companies either have already converted to IP-telephony solutions or are pushing migration toward the top of the list of future tasks to be accomplished. IP-telephony is dynamic, which can cause a system's landscape to change instantaneously. The first step toward planning and designing an IP telephony solution is assessing the capabilities and limitations of the existing data network. Understanding the current infrastructure and the traffic running on it can help frame important future decisions. Businesses expecting to match the redundancy provided by a PBX system must build it into the infrastructure of their newly planned network. This critical step ensures the system is equipped to reroute traffic should the primary path fail. Even mundane issues, such as power requirements, can become major concerns overnight. In traditional PBX systems, all functionality is typically contained in one or more cabinets that are centrally located in a PBX room or datacenter.


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