Leadership in tough times

Court, Simon
September 2005
Management Services;Autumn2005, Vol. 49 Issue 3, p40
Academic Journal
This article discusses the advantages of adopting a style of management that encourages managers to energize staff when a business is facing the challenge of change. A command and control style of management will not work. One evidence of this is the detrimental impact on employee behavior of the British government's decision to impose performance targets on the National Health Service in 2000. Chief executives, finance directors, senior executives, line managers and team leaders must avoid boss-like behavior and utilize leadership skills. Leaders need to pay particular attention to decision making and must take responsibility for their actions.


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