When business becomes a battlefield

Yemm, Graham; Hoverd, Bruce
September 2005
Management Services;Autumn2005, Vol. 49 Issue 3, p32
Academic Journal
This article examines the detrimental effects of treating business like a battle and how this can be changed to create a positive environment for everyone. Using analogy, metaphor and strong language all help in getting a message across, but they become unhelpful when they aggressively drive the ways in which communications and interactions are carried out. It is important to be clear, concise and structured when in persuading others to one's point of view. Really listen to what others think in order to learn from them and tap into their creative abilities.


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