TITLE

HEADSETS GET SET

AUTHOR(S)
Lager, Marshall
PUB. DATE
August 2005
SOURCE
CRM Magazine;Aug2005, Vol. 9 Issue 8, p41
SOURCE TYPE
Trade Publication
DOC. TYPE
Article
ABSTRACT
Reports on the voice over Internet Protocol (VoIP) technology implemented by Headsets.com, a catalog and Internet vendor. Limitations of the company's analog telephone system; Impact of the VoIP applications on productivity and customer relations; Revenue posted by the company as of August 2005.
ACCESSION #
18316002

 

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