TITLE

do it yourself

AUTHOR(S)
Bailor, Coreen
PUB. DATE
August 2005
SOURCE
CRM Magazine;Aug2005, Vol. 9 Issue 8, p24
SOURCE TYPE
Trade Publication
DOC. TYPE
Article
ABSTRACT
Provides information on several vendors of Web self-service technologies for improving the customer services offered by companies. ATG; KANA; Knova; RightNow Technologies; Siebel Systems.
ACCESSION #
18315999

 

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