TITLE

SMBs Are Upping Tech Spending

AUTHOR(S)
Beasty, Colin
PUB. DATE
August 2005
SOURCE
CRM Magazine;Aug2005, Vol. 9 Issue 8, p19
SOURCE TYPE
Trade Publication
DOC. TYPE
Article
ABSTRACT
Presents the results of two studies on the use of customer relationship management software and information technology (IT) by small and medium businesses (SMB). Rate of technology adoption by SMB; Forecast on the IT expenditures of SMB by 2009; Factors contributing to the adoption of CRM solutions by SMB, including increased access to high-speed Internet.
ACCESSION #
18315996

 

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