TITLE

Statistically Speaking

PUB. DATE
August 2005
SOURCE
CRM Magazine;Aug2005, Vol. 9 Issue 8, p16
SOURCE TYPE
Trade Publication
DOC. TYPE
Article
ABSTRACT
Presents statistical data related to customer relationship management (CRM), as of August 2005. Loyalty of enterprise customers to their wireless service providers; Percentage of companies planning to purchase CRM applications; Attitudes of high-technology firms toward emails sent to them.
ACCESSION #
18315992

 

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