TITLE

An Employee Scorecard Boosts Productivity

AUTHOR(S)
DeFelice, Alexandra
PUB. DATE
September 2005
SOURCE
CRM Magazine;Sep2005, Vol. 9 Issue 9, p48
SOURCE TYPE
Trade Publication
DOC. TYPE
Article
ABSTRACT
Discusses the benefits for Canadian telecommunications provider Telus of investing in iWay and WebFocus tools from Information Builders. Impact of the decision of Telus to reduce staff; Features and capabilities of iWay and WebFocus; Effect of the tools on efficiency and productivity at Telus.
ACCESSION #
18315882

 

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