TITLE

Surveys: A Dying Breed?

AUTHOR(S)
Beasty, Colin
PUB. DATE
September 2005
SOURCE
CRM Magazine;Sep2005, Vol. 9 Issue 9, p19
SOURCE TYPE
Trade Publication
DOC. TYPE
Article
ABSTRACT
Discusses the 2005 Gartner report "Make the Transition from Surveys to Enterprise Feedback Management (EFM)." Projection on the migration from survey vendors to EFM solutions; Uses of surveys for companies; Percentage of consumer feedback technology deployments that involve EFM tools.
ACCESSION #
18315870

 

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