Microsoft Says 2.No

DeFelice, Alexandra; Myron, David
September 2005
CRM Magazine;Sep2005, Vol. 9 Issue 9, p17
Trade Publication
Focuses on the Microsoft Customer Relationship Management 3.0 software for the small business market. Reason for the decision of Microsoft to scrap plans to launch the software's version 2.0; Information on the hosting options, Outlook integration and marketing automation tools of version 3.0; Benefits for small businesses.


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