TITLE

Service attendants lift satisfaction

PUB. DATE
April 1999
SOURCE
FoodService Director;04/15/99, Vol. 12 Issue 4, p18
SOURCE TYPE
Trade Publication
DOC. TYPE
Article
ABSTRACT
States that patient satisfaction scores have increased at Baystate Medical Center in Springfield, Massachusetts, since the implementation of a guest service attendance program. Complaints about the food quality; Job scope of the guest service attendants.
ACCESSION #
1815360

 

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