Proactive Retention: Opportunity Knocks

Halgas, Bob
August 2005
Multichannel News;8/22/2005, Vol. 26 Issue 34, p33
Focuses on the important role of door-to-door sales representatives in providing customer care for cable television subscribers. Competition among cable television companies; Benefits of face-to-face visit by cable representatives; Ways to accomplish the goal of cable television providers to give quality product and services.


Related Articles

  • Shlemiel, shlimazel.  // Telephony;05/22/2000, Vol. 238 Issue 21, p7 

    Reflects on the status of the cable television industry in the United States as of May 22, 2000. Accomplishments of the National Cable Television Association in early 2000; Issues on subscriber fees; Enhancement in cable services.

  • Legal Issues Concerning Cable Television: The Greek Case. Iosifidis, Petros C.; Kiki, Joanna P. // Communications & the Law;Jun2000, Vol. 22 Issue 2, p5 

    Examines several issues concerning cable television (TV). Historical development of cable TV; Potential of cable TV; Legal delimitation of the medium; Access to cablecasting time with reference to Greek legal order.

  • Cable Picture Looks Sharper For 2001, Especially Top Names. Conrad, Lee // High Yield Report;12/18/2000, Vol. 11 Issue 49, p1 

    Reports on the positive outlook for the cable television industry for the year 2001.

  • TR!O Breaks Boundaries and Builds a Cult Following. Kokernak, Michael // Response;Aug2003, Vol. 11 Issue 11, p7 

    Features the cable network, TR!O. Growth of TR!O's net ad revenue in 2003; Services offered; TR!O's budget for programming costs.

  • Madison, Wis. Wang, Karissa S. // Electronic Media;02/26/2001, Vol. 20 Issue 9, p6 

    Presents information about the state of the cable television broadcasting industry in Madison, Wisconsin as of February 26, 2001. Optimism of station managers that the market has a healthy economy and local advertising is up; Total amount in cable television revenues expected to be generated by...

  • Looking for a Prediction? I'll Give You Ten of Them. Kagan, Paul // Cable World (10427228);9/23/2002, Vol. 14 Issue 35, p18 

    Comments on the possible improvement of cable television broadcasting. Plan of the National Football League for a cable option for football games; Advances in cable television receivers and recorders.

  • Let's get digital. Cooper, Jim // MediaWeek;06/11/2001, Vol. 11 Issue 24, pSR28 

    Discusses the status of the cable television industry with the launching of high-technology services as of June 2001. Views on the customer services of cable operators; Popularity of digital cable; Information on video-on-demand; Importance of digital and high-speed data. INSET: Smooth operators.

  • Rocking the Industry.  // Multichannel News;Nov2002 Supplement, Vol. 23, p3A 

    Reports that the cable television network HBO has redefined excellence in television entertainment as of November 2002. Size of the audience of HBO; Comments of Howard Rosenberg, critic for the newspaper 'Los Angeles Times' on the entertainment programs telecast on HBO; Growth in the revenues...

  • Western programmers Indianize their shows. Cunha, Uma Da // Variety;11/28/94, Vol. 357 Issue 5, p56 

    Reports on the development of the satellite television networks in India. Viewership of the government-owned television networks Doordarshan (DD) and Zee-TV; Link up of the television networks with the global television web; Government regulations on cable television industry.


Read the Article


Sorry, but this item is not currently available from your library.

Try another library?
Sign out of this library

Other Topics