TITLE

Complaint Department: They Just Keep Comin'

AUTHOR(S)
Rockwell, Mark
PUB. DATE
August 2005
SOURCE
Wireless Week;8/15/2005, Vol. 11 Issue 17, p10
SOURCE TYPE
Trade Publication
DOC. TYPE
Article
ABSTRACT
Addresses the complaints over wireless services. Views of Jane Zweig, CEO at Shosteck and Associates, on the nature of complaints; Change in the perception of wireless carriers; Indication of billing issues for wireless carriers.
ACCESSION #
17979156

 

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