WHILE WE'RE AT IT
- Rear guard action. // Hollywood Reporter;5/12/95, Vol. 337 Issue 12, p5
Reports on actor James Gardner's participation in a fund raising for a Purple Heart Museum in Enfield, Connecticut.
- Food for thought. // PHC Profit Report;10/01/96, Vol. 4 Issue 19, p6
Cites the image problem of plumbers as the reason why contractors call them service technicians or some other suitable term. Analogy with the bad reputation of time share property.
- Pro or `schmo'? Back up and take a look. Ridilla, Paul // Plumbing & Mechanical;May95, Vol. 12 Issue 3, p10
Focuses on professionalism in the plumbing industry. Spotting the professional manager; Ability to delegate of a professional.
- Are your employees becoming the competition? // Plumbing & Mechanical;Jun95, Vol. 12 Issue 4, p5
Focuses on employees in plumbing contracting services who become competitors to their employers. Training future competitors as draining a firm's finances; Moonlighting as another complicated problem for employers; Keeping employees happy as the best solution.
- Briefcases, not buckets. Maio, Maurice // Plumbing & Mechanical;Aug96, Vol. 13 Issue 6, p42
Focuses on how plumbing technicians can be part of a sales team. Winning of the confidence of customers; Contents of the briefcase supplied to the author's technicians as including business cards, a Polaroid camera, solar calculator.
- Something old, something new. Ballanco, Julius // Plumbing & Mechanical;Jan97, Vol. 13 Issue 11, p43
Offers several areas of improvement for plumbers. Choosing one area to bring improvement; Attitude adjustment.
- Plumbers can bring about world peace. Ballanco, Julius // Plumbing & Mechanical;Jul97, Vol. 14 Issue 5, p44
Focuses on the important function that plumbers fulfill in increasing life expectancy. Importance of using slogans for the plumbing industry to affirm their importance in public health; Recommendations to improve the public image of the plumber.
- The importance of a proper location. Reeves, Jack // Reeves Journal: Plumbing, Heating, Cooling;Mar95, Vol. 75 Issue 3, p14
Gives vocational guidance to professional plumbers. Need to minimize overhead by living in or adjacent to one's shop; Lack of business sense of journeymen plumbers.
- Loss from overhead is `staggering'. // Reeves Journal: Plumbing, Heating, Cooling;Mar95, Vol. 75 Issue 3, p36
Editorial. Emphasizes the importance of imputing sufficient mark-up to prices charged for plumbing services. Need to monitor overhead and labor costs; Advice to use a mark-up of 100% in order to break even or to profit.