Does your storage organization need alignment?

Damoulakis, James
July 2005
Storage Magazine;Jul2005, Vol. 4 Issue 5, p66
This article explains the need for alignment of policy, process and incentives in the computer storage device industry. Policies are the internal laws that govern an organization. Strategic policies, in particular, set the time for the entire organization and are the first step in ensuring that all groups are marching on the same direction. Unfortunately, many organizations lack a formal set of strategic storage policies. This does not mean policies do not exist--it means policy decisions about storage are made at a lower, tactical level by people who may not understand the full impact of those decisions. This results in the first source of misalignment between business and information technology. The planning process is often another area of misalignment. Within the system development lifecycle, storage requirements are not often considered until the project's final stages. At that point, the storage team has little opportunity to provide any input that could have a material impact on the deployment of storage for the project. Aligning policies and processes are significant strides toward building the cooperative relationship required to proceed with a services provider model, but an additional step is needed. The divergence of goals and incentives that may exist between the storage group and business unit must be closed.


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