Gerstner, John
July 2005
Sales & Service Excellence Essentials;Jul2005, Vol. 5 Issue 7, p7
Deals with the advantages of aggregating knowledge, best practices and resources about communications, marketing and public relations. Aspects of the communications field that can be tapped to build a knowledge-sharing environment; Requirements for the enhancement of a knowledge-sharing culture within an organization; Factors to consider in the use of the Web in knowledge sharing.


Related Articles

  • How to institutionalise dissatisfaction. Manzoni, Jean-François // European Business Forum;Spring2005, Issue 21, p81 

    Discusses six ways to encourage dissatisfaction in employees. Searching for best practice; Gathering of customer and employee data; Supporting employees' efforts to drive for continuous performance improvement.

  • Best Practices.  // Supply House Times;Aug2004, Vol. 47 Issue 6, p146 

    Shares best practices for successfully managing employees. Recommendation for employers to establish and communicate the company's standard for ethical behavior; Importance of maintaining the proper privacy standards between an employee's personal life an his or her source of employment.

  • A NOVEL APPROACH TO JOINT BUSINESS AND INFORMATION SYSTEM DESIGN. Barros, Oscar // Journal of Computer Information Systems;Spring2005, Vol. 45 Issue 3, p96 

    In this paper, I will present a novel approach to encapsulate high level knowledge and business logic in Business Objects Frameworks. These frameworks are derived from formal and explicit Business Process Patterns, which are generalized designs that include the best practices for businesses in a...

  • Taking the Prudent Path. Peregrie, Michael W.; Schwartz, James R. // Trustee;Nov/Dec2003, Vol. 56 Issue 10, p24 

    Discusses the emergence of governance best practices proposal designed to enhance and improve corporate responsibility and governance, following the enactment of the U.S. corporate reform legislation Sarbanes-Oxley Act. Aim of the concept of best practices; Summary of best practices proposals...

  • Putting Best Practices into ACTION. Garris, Leah B. // Buildings;Aug2006, Vol. 100 Issue 8, p38 

    The article discusses the significance of putting best practice into action for improved customer satisfaction, enhanced performance, cost control and the disappearance of communication barriers. The only way to improve processes is to take the time to undercurrent business practices and...

  • Calling All The Very Best. Diekmann, Frank J. // Credit Union Journal;6/6/2005, Vol. 9 Issue 22, p1 

    The article reports that this journal invites entries for credit unions' "best practices." This year will mark the third year The Journal has recognized credit unions for best practices across a spectrum of disciplines. Nominations may be submitted by credit unions on behalf of themselves, a...

  • What is the InfraGuide "Best Practice"?  // Canadian Consulting Engineer;Oct/Nov2006, Vol. 47 Issue 6, p14 

    The article provides information concerning the InfraGuide "Best Practice" for Selecting a Professional Consultant guide. This guide was a competitive qualifications-based process that was principle-based and meets objectives, including the selection of a consultant who was best qualified for a...

  • The Māori challenge. Birchfield, Reg // New Zealand Management;Aug2005, Vol. 52 Issue 7, Special Section p3 

    The article discusses the Māori adoption of best practice governance in New Zealand as of August 2005. It claims that Māri people constantly learn from their successes and failures. In addition, they are welcoming the challenge of adopting some rules to suit and meet their own particular...

  • Firm characteristics and audit committees complying with 'best practice' membership guidelines. Rainsbury, Elizabeth A.; Bradbury, Michael E.; Steven, F. C. // Accounting & Business Research (Wolters Kluwer UK);2008, Vol. 38 Issue 5, p393 

    This study investigates demand and supply characteristics associated with firms that voluntarily established audit committees meeting 'best practice' membership guidelines. We focus on a set of best practice criteria rather than on the separate elements of the best practice criteria as in past...


Read the Article


Sorry, but this item is not currently available from your library.

Try another library?
Sign out of this library

Other Topics